Delivery

Where do we deliver?

We deliver across the UK mainland.

All deliveries to England are FREE except CA and NE postcodes for which delivery is £22/delivery

All deliveries to Wales are £24/delivery.

Deliveries to Scotland are charged based on your post code:

£26 for EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD 

£49 for AB, DD, IV 1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38, 

PH 1-26, 30-41, 49-50b

Deliveries to Northern Ireland, Republic of Ireland, Scottish Islands, Channel Islands, Shetland Islands, Isles of Scilly and Isle of Wight and specific postcodes (IV, PH, KW, PA, BT, IM, HS) in remote areas incur an additional cost - please contact us for a quote.

 

Who delivers?

WE deliver straight to your door within 40 miles radius area from our Kirkstall store in Leeds, LS4 2AU.

Only this way you are ensured that your order will be handled with care, dispatched on time, dealt with efficiency to give you complete peace of mind.

For deliveries made by us (within 40 miles from Kirkstall store in Leeds, LS4 2AU), we guarantee delivery to a room of your choice, unwraping and assembly of all items. We then remove all packaging for recycling.

For deliveries made by Kinetic Logistics (more than 40 miles from Kirkstall store in Leeds, LS4 2AU) we guarantee delivery to your door by a company who we trust and deal with our deliveries with consistent care. 

 

How long will it take to receive what I've ordered?

Delivery time will vary depending on the items ordered. We constantly update our estimated delivery times, however, if an item is not available for dispatch within 1 week we will contact you as soon as possible. If delivery time is a concern then please contact our sales team.

 

What happens once I have ordered?

You will be contacted to arrange a date for delivery. A specific day and a 2 hour timeslot will be offered.  The day offered for delivery will be scheduled in line with the delivery areas and the route plans for your postcode area. If you are not available on the first suggested date we will happily offer delivery for the following week.

 

On the day

For all deliveries it is important that you or someone you trust is there to receive the delivery. The majority of deliveries will be via our standard one man delivery service, using this service allows us to keep delivery costs down. 

 
For deliveries made by us (within 40 miles from our Kirkstall store in Leeds, LS4 2AU), we guarantee delivery to a room of your choice, unwraping and assembly of all items and remove all packaging for recycling.

 

With larger or heavier items you may be required to assist the driver in unloading your items. Should this potentially be a problem please contact us to discuss our two man delivery service (at extra cost).   

Furniture is generally delivered via a large van, please ensure your property is accessible for this size of vehicle. Should our carriers deem access to your property unsafe then goods will not be delivered and may incur a redelivery cost.

Please note that we can only deliver online orders to a permanent UK address.