Terms & Conditions

Please read these Terms and Conditions carefully. They apply if you wish to proceed with the purchase of any product from Solid wood interiors. Solid wood interiors may, at its discretion, make changes, modify, add or remove these terms at any time. Please check these terms periodically for any changes and print off a copy to keep for reference. If you decide to place an order you are bound by these terms and conditions.

Payment

All orders made online require payment in full at the time of order

Delivery of goods

Delivery of goods will be deemed to have taken place when they are taken from our vehicle at your chosen delivery address. Please inspect all goods on delivery and advise of damage within 7 days.

We will endeavor to deliver the goods within the estimated time quoted at the time of ordering. If for any reason the item is discontinued we will offer a full refund. We will not be held liable for any disappointment suffered and will not pay any compensation.

Access to delivery addresses

It is the customer’s responsibility to ensure that the goods will fit into the chosen location and that there is satisfactory access to the chosen location.

Guarantees

All goods carry a standard 12 month guarantee against faulty workmanship.

Product descriptions, sizes, finishes and specifications

We make every effort to ensure that product descriptions are accurate at all times. All sizes quoted are approximate. Display products are examples of the finished product and goods are supplied on the understanding that there may be slight variances in colour, finish, shade and grain as the wood is a natural timber. All our furniture is made from quality wood and accordingly appearances may vary, some woods will mellow with age and exposure to light and this is normal and common practice with furniture made from natural timbers. Raw materials may have minor technical variances and products may differ marginally from the goods shown. Any changes made will be of an equally or higher standard.

VAT

All prices quoted include VAT at the prevailing rate. Should government legislation regarding VAT change prior to the delivery of the goods we reserve the right to impose any increase charges in respect of VAT.

Returns & online distance selling regulations

Upon receipt of the goods you have 7 days in which you can cancel the order and request a full refund, if you do this you are responsible for paying for the collection of the item. If you wish to return an item it MUST be in its unused original state and you must email, write or ring us to be given a returns authorisation number before we accept any item back. This complies with the Consumer Protection (distance selling) Regulations 2000.

Website inaccuracy and use of website

The information, services and products provided on and throughout this site are subject to change without notice. In the event of a genuine website error or inaccuracy we reserve the right to withdraw an offer immediately. Solid Wood Interiors reserves the right to cancel all confirmed orders that are subject to genuine website error or inaccuracy. All products offered are subject to availability.


This internet site, “www.solidwood-interiors.co.uk” and its’ associated domain names and addresses are owned by Solid Wood Interiors.


No unauthorised person may change, alter, deface or otherwise interfere with www.solidwood-interiors.co.uk or material contained herein. All material contained here is the copyright of Solid Wood Interiors under the laws of intellectual property. All rights are reserved to the fullest extent under English and International copyright treaties. The material contained here is for personal use only.


No material on our site may be removed, sold or distributed without written permission. This includes (but not limited to) pictures and hypertext documents.